The operating system for Australian family day care

CCS, NQF, programming, payments, and the daily record of care. One calmer place.

FDC still runs on spreadsheets, message threads, paper folders, and manual CCS reconciliation. twobabies brings those records into one quality-assured system built for Australian family day care.

Scheme visibility Educator proof of work Parent trust record
Schemes see compliance drift before it becomes a breach. Educators stay ahead of sessions, observations, and proof. Parents get one clear record of attendance, incidents, and fees.
Built around CCS and session reporting NQF, NQS, EYLF, MTOP all in-frame Made for schemes, educators, and parents together
Educator reading with children in a warm, sunlit home childcare setting

Real environment

Warm home-based care, serious record-keeping, no back-office theatre.

Coordinator queue

WWCC expiring 2 educator files need action this fortnight
CCS mismatch 3 sessions need reconciliation before subsidy loss

Illustrated daily record

A living record of care, proof, and parent communication, not another pile of disconnected updates.

One day, three vantage points

The work should read like a day in care, not a software sitemap.

twobabies follows the same day across the coordinator desk, the educator home, and the parent feed so everyone works from one trustworthy record.

Coordinator desk

Risk is surfaced as an intervention queue with dates, evidence gaps, and what to do next.

Educator home

Observations, attendance, incidents, and certificates sit in one calm workflow instead of five reminders and a folder.

Parent feed

Attendance, fees, and care events arrive as an official timeline that reads clearly on a phone.

What coordinators see

Intervention queue, not dashboard theatre.

WWCC expiry, unclaimed CCS sessions, QIP work that is actually due. This is what shows up on day one.

WWCC expiry in 14 days — Sarah M.

Educator cannot operate past expiry · coordinator action required

Critical

CCS session report mismatch — 3 sessions unclaimed

Fortnight ending 28 Mar · A$1,240 in subsidy at risk

Needs reconciliation

First Aid certificate expired — Priya K.

Lapsed 6 days ago · NQF Quality Area 2 compliance risk

Critical

QIP review due before next A&R window

Quality Area 1 and 6 flagged for update · assessment expected Q3

Needs review

Gap fee invoice overdue — Chen family

$186.40 outstanding · 21 days · auto-reminder sent

Follow up

Full workflow coverage

The whole FDC workflow, not just pieces of it.

One operating surface for subsidy, compliance, programming, parent records, and the daily proof of care.

CCS & subsidy management

Session reporting, CCS reconciliation, ACCS processing, gap fee calculation, and subsidy ledger integrity.

NQF compliance

All 7 Quality Areas tracked. QIP maintenance, Assessment and Rating preparation, and continuous improvement evidence linked to NQS elements.

Educational programming

Observations, learning stories, and reflections linked to EYLF v2.0 and MTOP outcomes. Programming that proves the learning, not just logs the activity.

Educator registration & compliance

WWCC, First Aid, CPR, anaphylaxis and asthma management currency. Home environment assessments and safety checklists. Expiry alerts before they become breaches.

Incidents, medical & wellbeing

Illness, injury, and incident recording. Medication administration logs, allergy management plans, and parent notification with acknowledgement tracking.

Parent trust surface

Attendance visibility, fee statements, incident reports, authorizations, custody arrangements, and consent forms. Legible and official, not a chain of messages.

CCS NQF NQS EYLF v2.0 MTOP ACECQA PRODA A&R

Migration

Switching is part of the product, not the fine print.

1

Intake the current reality

Whatever you run today, SaaS, spreadsheets, or paper, we treat it as valid source material and map the full picture.

2

Map and validate what matters

CCS enrolments, attendance history, educator records, QIP status, and ledgers. We pull forward what you need to keep operating.

3

Go live with one clearer record

Not a prettier spreadsheet. A calmer operating system your scheme, educators, and parents can all trust from day one.

Current reality

Twobabies record

Educator profile WWCC, First Aid, home visit, renewals
Child timeline Attendance, incidents, observations, fees
Scheme oversight Queue, compliance proof, subsidy integrity

We migrate from whatever you're running today.

SaaS platforms, legacy government systems, and the manual workarounds that still hold the real story together.

SaaS platforms

Harmony Web Attendance, CCS, enrolments, session reports
Xplor / QikKids / Kidsoft Billing, attendance, parent comms, CCS claims
OWNA Attendance, programming, invoicing, parent app
Storypark Learning stories, observations, EYLF documentation
Kindyhub Programming, documentation, parent communication

Legacy systems & manual sources

CCMS / legacy govt systems Historical CCS data, enrolment records
Spreadsheets & Excel Attendance trackers, fee ledgers, compliance checklists
Paper records & folders Enrolment forms, incident reports, medication logs
WhatsApp, Facebook, email Parent communication history, group decisions, approvals
Human memory The unwritten operational truth that no system has captured yet

What a first working session covers

Current systems, where CCS and compliance risk sits, what cannot be lost in a switch, and the shortest path to a live pilot.

Book a working session

For schemes, coordinators, and educator networks

If you run an FDC scheme or coordinate educator networks, let's map the switch.

Start with what feels most fragile today: CCS reconciliation, NQF compliance, educator registration, or the gap between what you track and what you can prove.

Direct contact

hello@twobabies.co

Start with the workflow that feels most fragile today: compliance, migration, parent trust, or payment integrity.