Coordinator
Coordinator desk
Risk surfaces as an intervention queue with dates, evidence gaps, and what to do next.
The operating system for Australian family day care
CCS, NQF, programming, payments, and the daily record of care. One calmer place.
FDC still runs on spreadsheets, message threads, paper folders, and manual reconciliation. twobabies brings those records into one quality-assured system, built for Australian family day care.
One day, three vantage points
The work should read like a day in care, not a software sitemap.
twobabies follows the same day across the coordinator desk, the educator home, and the parent feed — so everyone works from one trustworthy record.
Educator
Educator home
Observations, attendance, incidents and certificates flow through one calm workflow — not five reminders and a folder.
Parent
Parent feed
Attendance, fees, and care events arrive as an official timeline that reads cleanly on a phone.
What coordinators see
Intervention queue, not dashboard theatre.
WWCC expiry, unclaimed CCS sessions, QIP work that is actually due. This is what shows up on day one — and gets cleared, item by item.
Items resolve in real time as evidence is captured.
Today's queue
5 items need reviewWWCC expiry in 14 days — Sarah M.Educator cannot operate past expiry · coordinator action required
Critical
CCS session report mismatch — 3 sessions unclaimedFortnight ending 28 Mar · $1,240 in subsidy at risk
Reconcile
First Aid certificate expired — Priya K.Lapsed 6 days ago · NQF Quality Area 2 risk
Critical
QIP review due before next A&R windowQuality Areas 1 & 6 flagged · assessment expected Q3
Needs review
Gap fee invoice overdue — Chen family$186.40 outstanding · 21 days · auto-reminder sent
Follow up
Resolved evidence syncs to the educator and parent record automatically.
From scattered to single-source
Whatever you run today becomes one calmer record.
Spreadsheets, paper folders, message threads, legacy SaaS — we treat all of it as valid source material and bring it forward without losing trust.
Current reality
twobabies record
Educator profile
Child timeline
Subsidy ledger
Service oversight
Full workflow coverage
The whole FDC workflow, not just pieces of it.
One operating surface for subsidy, compliance, programming, parent records, and the daily proof of care.
CCS & subsidy
Session reporting, CCS reconciliation, ACCS, gap fees, and a subsidy ledger with integrity by default.
NQF compliance
All seven Quality Areas tracked. QIP maintenance and A&R prep linked to NQS elements.
Programming
Observations, learning stories and reflections linked to EYLF v2.0 and MTOP. Programming that proves the learning.
Educator registration
WWCC, First Aid, CPR, anaphylaxis, home environment assessments. Expiry alerts before they become breaches.
Incidents & wellbeing
Illness, injury, medication logs, allergy plans and parent notifications with acknowledgement tracking.
Parent trust surface
Attendance, fee statements, incident reports, authorizations, custody and consent — legible and official.
Drift made visible
See risk early. Act before it becomes a breach.
Compliance doesn't fail at the deadline — it drifts there over weeks. twobabies surfaces the slow gaps (currency lapses, unclaimed sessions, QIP work) when there is still time to act, not when ACECQA arrives.
Migration
We migrate from whatever you're running today.
SaaS platforms, legacy government systems, and the manual workarounds that still hold the real story together.
SaaS platforms
Hw
Harmony WebAttendance, CCS, enrolments, session reports
Xp
Xplor / QikKids / KidsoftBilling, attendance, parent comms, CCS
Ow
OWNAAttendance, programming, invoicing
Sp
StoryparkLearning stories, EYLF documentation
Kh
KindyhubProgramming, parent communication
Legacy systems & manual sources
CC
CCMS / legacy govt systemsHistorical CCS, enrolment records
XL
Spreadsheets & ExcelAttendance trackers, fee ledgers
Pp
Paper records & foldersEnrolments, incidents, medication logs
Mg
WhatsApp & emailParent comms, group decisions
Hd
Human memoryThe unwritten operational truth
For services, coordinators & educator networks
If you run an FDC service, let's map the switch.
Start with what feels most fragile today: CCS reconciliation, NQF compliance, educator registration, or the gap between what you track and what you can prove.
What a first session covers
Current systems, where CCS and compliance risk sits, what cannot be lost in a switch, and the shortest path to a live pilot.
How long it takes
60 minutes. We come prepared with questions specific to your service, not a generic discovery script.