For parents

One clear record of your child's care.

Attendance, observations, fees, incidents, and authorizations. Not a chain of WhatsApp messages or a paper folder you never see. One calm, official timeline on your phone.

Trust timeline

One day of care, readable in 30 seconds.

Arrivals, meals, rest, observations, and departures. Each event timestamped, each one an official record. You don't need to ask "how was today?" because the day is already there.

8:15 am — Mia arrived

Signed in by Sarah M. educator. Happy, had breakfast at home.

Attendance

10:30 am — Observation: block tower construction

EYLF Outcome 4.1: children are confident and involved learners. Photo attached. Reflection: Mia showed sustained focus and problem-solving over 20 minutes.

Learning

12:00 pm — Lunch served

Vegetable pasta, fruit, water. All eaten. Second serve of fruit requested.

Meal

1:15 pm — Rest time

Settled at 1:22 pm, woke at 2:40 pm. Calm and rested. No disturbances.

Rest

3:30 pm — Pickup by parent

Collected by dad (James C.). Signed out. Good afternoon, played outdoors after rest.

Attendance

Fee clarity

What you owe, why, and what CCS covered.

No more guessing how the invoice was calculated. You see the sessions, the hourly rate, the CCS subsidy applied, and the gap fee. One statement that makes sense without calling the educator.

March 2026 — 20 sessions

Gross fee: $2,600 (20 × $130). CCS subsidy at 85%: $2,210. Your gap fee: $390.00.

$390 gap

Payment received — 12 March

$203.60 paid via direct debit. Remaining balance: $186.40.

Paid

CCS activity notice

Your CCS percentage is determined by Centrelink based on family income. Current rate: 85%. Next reassessment: July 2026.

Info

Safety and incidents

If something happens, you know immediately.

Incident reports are filed in the moment. You're notified straight away. You acknowledge through the app. The record includes what happened, what was done, and what to watch for. Medication administration is logged the same way.

Incident notification

Your educator files an incident report. You get notified immediately with what happened, when, and what action was taken. No delay, no secondhand retelling.

Acknowledgement tracking

You acknowledge the incident through the app. The educator and service coordinator can see that you've been informed. No chasing, no "did you get my message?"

Medication logs

If your child takes medication during care, every dose is logged: time, amount, who administered. You can see it in the timeline alongside everything else.

Authorizations and consent

Your preferences, in one place.

Consent forms, custody arrangements, emergency contacts, excursion permissions, and dietary requirements. All managed through the app. Updated when things change. Your educator and service coordinator see the current version, not a photocopy from enrolment day.

Emergency contacts

James C. (dad), Maria C. (grandmother), Dr. Patel (GP). Updated 2 February 2026.

Current

Pickup authorization

Authorized: James C., Maria C. Not authorized: anyone else without 24h written notice.

Current

Dietary requirements

No known allergies. Vegetarian preference noted. Updated at enrolment.

Current

Photo consent

Learning documentation: yes. Social media: no. Updated 15 January 2026.

Current

For parents

Your child's care should be visible, organized, and trustworthy.

If your educator or service uses twobabies, you get one clear record of everything that matters: attendance, fees, learning, safety, and communication.