twobabies/ For services
Run the service from one trustworthy surface.
Coordinator queues, CCS integrity, NQF readiness, and educator oversight — connected, calm, and built for how an Australian FDC service actually operates.
Coordinator workflow
The morning queue is the operating model.
Coordinators don't open ten tabs. They open one queue, sorted by what affects subsidy and compliance today, with the action and evidence path attached.
Risk-prioritised, not date-prioritised.
A WWCC expiring in 14 days outranks a QIP item due in 90. Subsidy at risk outranks a routine renewal. The queue knows what your service actually loses if it slips.
- Critical firstWWCC, First Aid currency, ratio breaches
- Subsidy at riskCCS mismatches with dollar amounts attached
- NQF readinessQIP work tied to QA elements and A&R window
- Resolved with proofEvidence captured into the educator record
CCS reconciliation
Subsidy integrity isn't a fortnight scramble.
Sessions, attendance, withdrawals, and absences reconcile against the CCS submission continuously. Mismatches surface with their dollar amount, the affected children, and the path to resolve.
- Continuous matchEvery session checked against attendance, not at month-end
- Dollar-attachedEvery variance shows what it costs you
- Audit-readySubmission history with reasons captured
How we onboard a service
Pilot in weeks, not quarters.
We come in with a plan tuned to your service — current systems, what cannot be lost, and the shortest path to a live coordinator workflow.
Audit
One-week review of CCS, NQF posture, and educator records. We name the risks before we touch anything.
Migrate
We bring forward Harmony Web, Xplor, OWNA, spreadsheets, even paper folders — without losing a record.
Pilot
Two coordinators run the queue for a fortnight. We tune workflow to your service's vocabulary.
Roll out
Educators onboard one cohort at a time. Parents see a calmer feed within a week of go-live.
The first week the queue ran, we caught a CCS mismatch worth $4,200 that had been drifting for three fortnights. Nobody had to scramble — it just showed up where the work was.— Coordinator, mid-size NSW service (pilot)
For services & service operators
Bring your service onto one surface.
Start with the workflow that feels most fragile today — coordinator queue, CCS reconciliation, or NQF readiness. We'll map a switch path that doesn't disrupt operations.
Most services run a 4-week pilot with two coordinators before broader rollout.
Harmony Web · Xplor · QikKids · Kidsoft · OWNA · Storypark · spreadsheets · paper.